An exciting job opportunity has arisen at Leeds United FC for a Ticketing & Hospitality System Administrator based at our stunning Elland Road Stadium.

• Ensure the Club remains at the forefront of technical advances in ticket sales through back office and online including customer journey.
• Develop ultimate utilisation of all functionality within the SeatGeek ticketing platform to maximise sales and revenue opportunities.
• Maximise efficiency and reduce costs for the overall ticketing business.
• Implement the latest SeatGeek functionality to drive the ultimate fan experience and to make the process of purchasing tickets the easiest it can be for both online and back-office sales.

• Manage and assist with the set-up of all fixtures and events in the ticketing system.
• Maintain the ticketing and hospitality system for all fixtures and events at Elland Road
• Input into the ticketing and hospitality strategy and oversee the implementation of the system elements of the strategy.
• Work with the ticketing product owner to map out the system developments in line with the agreed strategy and departmental objectives.
• To maximise the Clubs commercial and cross-sell opportunity and generate sales proactively.
• Undertake system led processes such as ballot applications, auto renewals, cup schemes in an effective and efficient manner.
• To oversee and plan any ticketing system training and development needs on behalf of the Ticketing and Hospitality team.
• Manage and log any cases with the SeatGeek helpdesk.
• Develop and maintain the whole online ticketing customer journey for general admission and hospitality ticket sales.
• Understand departmental objectives to create a roadmap of product development that delivers against this whilst being aligned to wider product strategies.
• Manage the testing and implementation process of new ticketing functionality. Test and experiment with all new digital technologies that may further enhance the fan experience and / or online revenue generation across all ticketing and hospitality inventory.
• To prepare regular Ticketing and Hospitality reports and analysis.
• Explore all SeatGeek functionality to ensure that we are using the platform to it’s full potential.
• Develop strong relationships with internal and external stakeholders to become a trusted champion within the business.
• Liaise with other clubs and other key industry colleagues to share knowledge and best practise with a view to implementing any good practise within our club.
• Note: The above job description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club. 

• Significant experience and/or knowledge of working with the following ticketing software company: o SeatGeek/SRO/Unify
• Significant experience and/or knowledge of working with the following access control: o Skidata/Handshake/Sweb
• Interest in football / sports industry
• A general interest in wider computer, hardware and software

• Strong project management, planning and organisational skills.
• Proven experience and knowledge of ticketing venue sales systems within a sports or venue environment in a ‘ticketing’ based role.
• Competent in working with complex systems and processes to improve ways of working.
• Background of working and interpreting data analytic tools along with a good understanding of technical systems
• Excellent communication skills both written and verbal.
• The ability to be calm, composed and to thrive under pressure with resilience and the ability to always maintain professionalism and a calm demeanour.
• Be able to make sound judgement calls and manage competing priorities.
• Ability to work collaboratively as part of a team and with external stakeholders.
• Ability to problem solve effectively, demonstrate resilience when faced with challenges.
• Computer skills not limited but must include: - Advanced user Microsoft Office, especially Microsoft Excel - Intermediate HTML skills - Basic understanding of how to edit documents within the ticketing system such as confirmation emails or other such documents. - Good understanding of how the ticketing system integrates into the access control system

1. Create and manage financial forecasting models for use in football strategic planning (e.g. squad planning and financial / Profit-and-Sustainability forecasting); general business strategic planning; and perhaps most of all the financing, design, and pricing of a stadium expansion effort.
2. Provide ad-hoc analyses as needed on additional topics as needed.

1. At least 3+ years and preferably 5+ years of professional experience in financial planning and/or strategic analysis, including presenting key findings to management stakeholders. 
2. The ability to build, manage, and communicate the contents of financial models is absolutely required. 

• Must thrive on digging into problems in detail to solve key questions and preparing materials that clearly and efficiently convey your findings. The ideal candidate will be both analytically excellent and a highly effective communicator and is energized by doing both. 
• Strong interpersonal skills are required. Low-ego listener/collaborator/team-player
• Experience in fields such as banking, financial planning & analysis, investment management, or strategy consulting is preferred but not required. 
• Candidates should expect to engage in a case study as part of the interview process, including a financial analysis, written argument/findings, and verbal presentation/discussion. Using prior work (can be redacted or modified as needed) will be acceptable, as would preparing new materials. 
• Must be able to work in a high pressured environment with a cool head and strong team work. 
• Ability to work locally to Leeds United (at Elland Road, and occasionally at Thorp Arch Training Ground) is preferred, and being able to work onsite at least part time is required.

• Inspires others and is a positive role model
• Is personable and able to connect and build relationships with others easily
• Demands high standards and has an attention to detail
• Shares the vision and values of the Club and is motivated to achieve its objectives
• Able to work in a high-profile environment with regular media coverage and public interest
• Is responsible and acts in the best interests of the Club
• Is open minded, innovative and willing to explore new ideas/concepts
• Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through
• Is proactive and able to identify and mitigate risks
• Is a collaborator and relishes the opportunity to work alongside others to overcome challenges and achieve goals
• Willing to share their knowledge experience as part of a community of practice
• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures
• Committed to personal development and continuous improvement
• Possesses a strong work ethic and are motivated to be the best they can be
• Able to promote the positive image of the Club
• Strong interpersonal skills
• Reliable, punctual & honest
• Excellent communication skills
• Positivity and objectiveness
• Ability to use initiative and be creative
• Ability to prioritise and manage time effectively
• Confident and assertive
• Ambition, passion and willingness to learn

1. Match Day Coordination of 9-21s fixtures at Thorp Arch Training Ground as required 

• Work collaboratively with security and match day staff to offer support and guidance as required to ensure match day operations run smoothly. This includes parking, site access, visitors, management of Academy controlled areas and staff and player access only areas.
• Act as a first point of contact for the arrival of visiting teams on match days and meet and greet away team staff and players.
• Meet and greet match officials, and facilitate referees’ briefings
• Manage spectators and supporters with appropriate guidance and direction to pitches, toilets and refreshments.
• Monitor scout’s attendance
• Support completion, sharing and distribution of team sheets between teams and relevant officials within required time frames.
• Ensure implementation of the club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
• Monitor adherence to player, parent, and spectator codes of conduct in place at the Academy
• Report any incidents/Safeguarding concerns immediately to the Academy Manager/Operations Manager or Safeguarding and Well Being Lead.
• Act as match day Designated Safeguarding Officer reporting any concerns using our online reporting application “My Concern” and liaising with the Academy safeguarding and Well Being Lead.
• To attend training sessions and meetings when requested
• To maintain Club Safeguarding Training & DBS in line with the FA & Club Policy
• To adhere to Club policies with particular emphasis to safeguarding children and equity.

1. FA Safeguarding Children Certificate
2. FA Welfare Officer Certificate

1. Experience and understanding of a football environment
2. Experience working in a Category 1 Academy

• Possesses a demonstrable knowledge of safeguarding policy and best practice
• Possesses a strong awareness of equality, diversity and inclusion
• Builds positive relationships with the players, staff and all stakeholders
• Demonstrates outstanding listening, verbal and written communication skills
• To have the ability to work on own initiative and as part of a team.
• Understands the current Academy system and professional football culture and landscape 

1. Use of My Concern or similar safeguarding management system 

• Is personable and able to connect and build relationships with others easily
• Able to communicate with a range of people
• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures
• Works well under pressure

An exciting job opportunity has arisen at Leeds United FC for a matchday First Aid Responder, based at our stunning Elland Road Stadium.

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

Contract Type: Casual Contract

Hours of Work: Approx. 5/6 hours at Home Games

Salary: £11.44 per hour

Responsible to: First Aid supervisor and First Aid Manager/Match Day Safety Officer

Location: Elland Road Stadium, Elland Road, Leeds, West Yorkshire, LS11 0ES

Aim of Role: To respond immediately to any medical emergencies that present on a matchday in a professional manner.

Duties and responsibilities:

·       To remain in the location allocated unless directed otherwise

·       To attend briefings on each matchday and any training sessions as required by the club

·       Ability to recognise and manage common first aid conditions

·       Competency in basic life support as set out in the Resuscitation Council Guidelines including the use of AEDs

·       Competency in the manual handling or extrication of patients in a sports ground environment

·       Informing your supervisor of further assistance if needed

·       To maintain accurate records of medical notes

·       Have an understanding of safeguarding of children and adults at risk

·       Ability to understand and communicate in verbal and written instructions in English

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation

Qualifications: You must hold a current certificate in first aid competency issued by an organisation that meets the HSE Guidelines on first aid training. 

Experience: Ideally experience working as a first aider in a sports ground or event environment. 

Skills & Knowledge:  Good communicator, calm and friendly approach, can work as part of a team, or under own initiative, strong decision-making skills

You must be over 18 to apply. If you are interested in the position and joining our friendly team, please click on the link or scan the QR code below to complete our online application form:

https://forms.office.com/e/FqhM3adCJ2

SUMMARY OF ROLE: 

We currently have an opportunity for a Senior Academy Physical Development Coach at our fantastic training ground. The Academy Physical Development Coach responsible for leading the delivery of the Academy Physical Development Programme to ensure a first-class player experience for players across in the Under 18 age group of the academy and assisting with the delivery of the Academy Physical Development Programme for the rest of the players. 

ABOUT THE COMPANY: 

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire, where we play at our fabulous stadium based on Elland Road which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since. With a proud tradition and passionate fanbase. We compete in the English Football League, striving for excellence both on and off the pitch. 

Everyone at Leeds United is dedicated to working as one team and to be the best we can be. 

Come be part of our fabulous team as we March on Together. 

KEY RESPONSIBILITIES: 

• Deliver the academy physical development programme for players in the Under 18 age group 
• Work closely with the Academy Physiotherapy Department on rehabilitation, injury prevention
  and load management. 
• Oversee the implementation of each Under 18 players individual development plan 
• Deliver physical development programmes to the Under 18 age group 
• Will be required to accompany the Under 18’s team on all match days 
• Complete all training and game physical monitoring and evaluations for the Under 18 age group 
• Objectively measure Under 18 players physical development through the delivery of a systematic programme of data collection, interpretation and analysis across key physical performance indicators 
• Deliver physical testing and screening to meet EPPP requirements GPS data, anthropometrics, physical testing, medical screening 
• Support recruitment activity by delivering a programme of physical testing for trialist players 
• Utilise the PMA and ensure that all necessary fitness data is recorded and maintained 
• Work closely with the Education department to on the planning and implementation of the performance lifestyle programme. 
• Liaise with staff from other departments on the development of each player as part of the 6- 12 weekly interdisciplinary review process 
• Contribute to the Academy internal CPD programme and engage in all external CPD as required by your role and your professional licence maintenance 

OPERATIONAL FUNCTIONS 

• Working autonomously to an agreed level and in the best interests of the Academy 
• Forging positive relationships with internal and external stakeholders to benefit the Academy 
• Being visible to all internal and external stakeholders and supporting key staff when liaising with parents at critical moments 
• Championing all Club and Academy policy through ensuring best practice in areas such as safeguarding, health and safety and equality, diversity and inclusion throughout the coaching department 
• Living the values of the Club and championing our culture to help deliver the Academy performance plan and ultimately the vision of the Academy and the Club 

PERSONAL DEVELOPMENT RESPONSIBILITIES 

• Championing innovative and emerging best practice through accessing internal and external sources of expertise to help contribute to ongoing personal development and the overall Academy programme 
• Engaging in the Academy staff development programme and attending all CPD events 
• Participating in all external CPD to ensure compliance with PL, EFL and NGB standards 

ESSENTIAL QUALIFICATTIONS & EXPERIENCE 

• Undergraduate level education in Strength and Conditioning or Sport Science 
• FA Safeguarding children certificate 
• DBS check with children’s barred list check 
• UK Driving License 
• A minimum of 2 years experience coaching youth athletes 
• Experience of working in a multi-disciplinary team to support player development

DESIRABLE QUALIFICATTIONS & EXPERIENCE

• Postgraduate level education in Strength and Conditioning or Sport Science 
• BASES Accreditation (or working towards accreditation) 
• UKSCA Accreditation (or working towards accreditation) 
• Experience of working in a football Academy

REQUIRED KNOWLEDGE 

• Understands the current Academy system and professional football culture and landscape 
• Possesses an applied knowledge of EPPP standards and working practices 
• Understands how a long-term, holistic development programme is structured 
• Understands the function of each facet in a multi-disciplinary team in an Academy 
• Possesses a demonstrable knowledge of health and safety policy and best practice 
• Possesses a demonstrable knowledge of safeguarding policy and best practice 
• Possesses a strong awareness of equality, diversity and inclusion

REQUIRED TECHNICAL SKILLS

• Creates positive learning environments 
• Plans and delivers challenging, age appropriate activities 
• Identifies and responds to the needs of the players by adapting their coaching practice accordingly 
• Uses accurate and age appropriate physical content 
• Communicates using a variety of methods and using an age appropriate vocabulary 
• Able to justify and reflect on their coaching practice and beliefs 
• Builds positive relationships with the players, staff and all stakeholders 
• Demonstrates outstanding listening, verbal and written communication skills 
• Competent with modern technologies that support the performance of their duties 
• Competent user of the performance management application (PMA)

 REQUIRED BEHAVIORAL ATTRIBUTES 

• Is personable and able to connect and build relationships with others easily 
• Inspires others and is a positive role model
• Demands high standards and has an attention to detail 
• Shares the vision and values of the Academy and is motivated to achieve its objectives 
• Aligns with the Academy playing and coaching philosophy 
• Takes a long-term view of player development and align with the Academy approach to winning 
• Possesses a passion for talent development and are motivated to work with young players 
• Able to work in a high-profile environment with regular media coverage and public interest 
• Is responsible and acts in the best interests of the Academy 
• Is open minded, innovative and willing to explore new ideas/concepts 
• Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through 
• Is proactive and able to identify and mitigate risks 
• Is a collaborator and relishes the opportunity to work alongside others to overcome challenges
  and achieve goals 
• Willing to share their knowledge experience as part of a community of practice 
• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures 
• Committed to personal development and continuous improvement 
• Possesses a strong work ethic and are motivated to be the best they can be 
• Able to promote the positive image of the Academy and the Club

EQUALITY & DIVERSITY

As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate. 

SAFEGUARDING & RECRUITMENT: 

Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'. 

To apply for this role, please complete the online application form: 

https://forms.office.com/e/38bxj2Yc46 

SUMMARY OF ROLE: 

We currently have an opportunity for a Fixed Term Part Time Academy Goalkeeping Coach at our fantastic training ground. As a part-time goalkeeper coach for Leeds United, you will be responsible for training and developing our goalkeepers, helping them improve their skills and performance level. You will work closely with other goalkeeper coaches, age group coaches and other members of the MDT to create and implement training programs tailored to our goalkeepers' needs. 

ABOUT THE COMPANY: 

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire, where we play at our fabulous stadium based on Elland Road which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since. With a proud tradition and passionate fanbase. We compete in the English Football League, striving for excellence both on and off the pitch. 

Everyone at Leeds United is dedicated to working as one team and to be the best we can be. 

Come be part of our fabulous team as we March on Together. 

KEY RESPONSIBILITIES

• Design and conduct training sessions focused on each goalkeepers needs. 
• Analyse goalkeepers' performances and provide constructive feedback. 
• Collaborate with the coaching staff to integrate goalkeeping strategies into overall team tactics/sessions. 
• Stay updated with the latest developments in goalkeeping ideas and strategies. 
• Foster a positive and motivating environment for goalkeepers to thrive. 
• Participate in team meetings, sessions, and debriefings. 
• Maintain high levels of professionalism and adhere to club policies, procedures, and code of conduct. 
• Oversee the trialist’s who enter the coaching sessions providing suitable evaluation and feedback during the signing / exit policy. 
• Ensure the Intelligence Platform (IP) is completed and up to date. 
• To provide the necessary environment for young goalkeepers to learn. 
• Plan, prepare, deliver and evaluate coaching sessions in accordance with the Academy 
• goalkeeping syllabus 
• Plan and deliver the performance reviews on a six weekly basis to all the young goalkeepers 
• and perform a number of administrative tasks to ensure that each goalkeeper’s progress is 
• appropriately recorded on the Academy IP. 

OPERATIONAL FUNCTIONS 

• Forging positive relationships with internal and external stakeholders to benefit the Academy 
• Working autonomously to an agreed level and in the best interests of the Academy 
• Being visible to all internal and external stakeholders and supporting key staff when liaising with parents at critical moments 
• Championing all Club and Academy policy through ensuring best practice in areas such as safeguarding, health and safety and equality, diversity and inclusion throughout the coaching department 
• Living the values of the Club and championing our culture to help deliver the Academy performance plan and ultimately the vision of the Academy and the Club 

PERSONAL DEVELOPMENT RESPONSIBILITIES 

• Championing innovative and emerging best practice through accessing internal and external sources of expertise to help contribute to ongoing personal development and the overall Academy programme 
• Engaging in the Academy staff development programme and attending all CPD events 
• Participating in all external CPD to ensure compliance with PL, EFL and NGB standards

ESSENTIAL QUALIFICATTIONS & EXPERIENCE 

• UEFA B license in Goalkeeping Coaching 
• FA Safeguarding children certificate 
• DBS check with children’s barred list check 
• UK Driving License 
• A minimum of 2 years experience coaching youth athletes 
• Experience of working in a multi-disciplinary team to support player development 

DESIRABLE QUALIFICATTIONS & EXPERIENCE 

• FA Youth Modules 1,2,3. 
• UEFA B License in Football Coaching 
• Coaching awards in other sports. 
• Experience of working in a football Academy

REQUIRED KNOWLEDGE 

• Understands the current Academy system and professional football culture and landscape 
• Possesses an applied knowledge of EPPP standards and working practices 
• Understands how a long-term, holistic development programme is structured 
• Understands the function of each facet in a multi-disciplinary team in an Academy 
• Possesses a demonstrable knowledge of health and safety policy and best practice 
• Possesses a demonstrable knowledge of safeguarding policy and best practice 
• Possesses a strong awareness of equality, diversity and inclusion

REQUIRED TECHNICAL SKILLS 

• Creates positive learning environments 
• Plans and delivers challenging, age appropriate activities 
• Identifies and responds to the needs of the players by adapting their coaching practice accordingly 
• Uses accurate and age appropriate physical content 
• Communicates using a variety of methods and using an age appropriate vocabulary 
• Able to justify and reflect on their coaching practice and beliefs 
• Builds positive relationships with the players, staff and all stakeholders 
• Demonstrates outstanding listening, verbal and written communication skills 
• Competent with modern technologies that support the performance of their duties 
• Competent user of the performance management application (PMA)

REQUIRED BEHAVIORAL ATTRIBUTES 

• Is personable and able to connect and build relationships with others easily  
• Inspires others and is a positive role model 
• Demands high standards and has an attention to detail 
• Shares the vision and values of the Academy and is motivated to achieve its objectives 
• Aligns with the Academy playing and coaching philosophy 
• Takes a long-term view of player development and align with the Academy approach to winning 
• Possesses a passion for talent development and are motivated to work with young players 
• Able to work in a high-profile environment with regular media coverage and public interest 
• Is responsible and acts in the best interests of the Academy 
• Is open minded, innovative and willing to explore new ideas/concepts 
• Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through 
• Is proactive and able to identify and mitigate risks 
• Is a collaborator and relishes the opportunity to work alongside others to overcome
  challenges and achieve goals 
• Willing to share their knowledge experience as part of a community of practice 
• Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures 
• Committed to personal development and continuous improvement 
• Possesses a strong work ethic and are motivated to be the best they can be 
• Able to promote the positive image of the Academy and the Club

EQUALITY & DIVERSITY

As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate. 

SAFEGUARDING & RECRUITMENT: 

Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'. 

To apply for this role, please complete the online application form: 

https://forms.office.com/e/G2AnLQpUZD  

SUMMARY OF ROLE: 

We currently have an opportunity for an Academy Pre 16 Education Officer at our fantastic training ground. The Academy Pre 16 Education Officer is responsible for coordinating the delivery and tracking of education for players and their parents from U9 – U16 and the Hybrid Training Model and to provide classroom support and cover for players on the PDP FTTM.   ABOUT THE COMPANY: Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire, where we play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.   Everyone at Leeds United is dedicated to working as one team and to be the best we can be.   Come be part of our fabulous team as we March on Together.   KEY RESPONSIBILITIES: ·       Management of the Academy Education U9 – U18 tracking systems ·       Creation, dissemination and follow ups of data tracking requests to U9 – U16 schools ·       Management of Academy Education & Player Care registers ·       Creation of U9 – U16 MDT reports based on school and Academy data in line with the MDT schedules ·       Attendance and input to the MDT review meetings ·       Attendance and input to the MDT operations meetings ·       Dissemination of introductory and transition letters and data sharing agreements to schools. ·       Dissemination of regular U9 – U16 reports to school in line with the Academy annual schedule ·       Coordination and delivery of the Academy Hybrid Training Model (HTM) compensatory education provision ·       Creation and management of the Home School Club Agreements for the HTM ·       Creation, input to and management of ILPs and reports ·       Classroom support as needed for players on the PDP full time model, primarily the BTEC Level 3. ·       Input to the coordination and delivery of the Academy Holistic Development Programme for the U9 – U16 Players and Parents (Lifeskills) ·       Engagement with the Premier League Enrichment Programme ·       Attend U9 – U16 trips and tours as needed to provide compensatory education and feedback to schools   REQUIRED QUALIFICATIONS, SKILLS & EXPERINCE: ·       2+ years experience in a teaching and learning role ·       2+ years experience in a previous administration role ·       Familiarity with excel, Office 365 and docusign ·       A form of teaching qualification (Cert Ed, PGCE, HLTA) ·       FA DBS check ·       FA Safeguarding Children   DESIRABLE QUALIFICATIONS, SKILLS & EXPERINCE: ·       Previous experiences working in an academic intervention setting ·       Previous experience working with and support families ·       Previous experience working in an education setting ·       Previous experience working in a professional sports academy     REQUIRED BEHAVIORAL ATTRIBUTES ·       Efficient and organised ·       Communicates using a variety of methods and using an age-appropriate vocabulary ·       Builds positive relationships with the players, staff and all stakeholders ·       Demonstrates outstanding listening, verbal and written communication skills ·       Competent with modern technologies that support the performance of their duties ·       Inspires others and is a positive role model ·       Is personable and able to connect and build relationships with others easily ·       Demands high standards and has an attention to detail ·       Able to create a good learning environment ·       Shares the vision and values of the Academy and is motivated to achieve its objectives ·       Able to work in a high-profile environment with regular media coverage and public interest ·       Is responsible and acts in the best interests of the Academy ·       Is open minded, innovative and willing to explore new ideas/concepts ·       Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through ·       Is proactive and able to identify and mitigate risks ·       Is a collaborator and relishes the opportunity to work alongside others to overcome challenges and achieve goals ·       Willing to share their knowledge experience as part of a community of practice ·       Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures ·       Committed to personal development and continuous improvement ·       Possesses a strong work ethic and are motivated to be the best they can be ·       Able to promote the positive image of the Academy and the Club     EQUALITY & DIVERSITY: As we are a diverse organisation that respects differences in race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity, we welcome all applications. We want everyone to feel valued and included in the football community and to achieve their full potential. Leeds United is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate.     SAFEGUARDING & RECRUITMENT: Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'.   To apply for this role, please complete the online application form:   https://forms.office.com/e/17wPuEVU6e