Matchday Guide

Matchday Guide

Planning to visit Elland Road for a home game or for the first time? Below is all the information for fans attending matches at Elland Road...

Leeds United Football Club
Elland Road
Leeds
LS11 0ES

BY ROAD
Leeds United is adjacent to the intersections of the M1, M62 and M621. Alternatively enter the postcode LS11 0ES in to your Satellite Navigation.

FROM THE NORTH
A1, M1, A639 to Leeds. Join m621 to Junction 1. Take A6110 from Roundabout into Elland Road.

FROM THE SOUTH
M1, M621 to Junction 1. Take A6110 from Roundabout into Elland Road.

FROM THE EAST
A64, A1, then as from North or M62, M621 to Junction 1. Take A6110 from roundabout into Elland Road.

FROM THE WEST
M62, M621, to Junction 1. Take A6110 from roundabout into Elland Road.

BY RAIL
Leeds Railway Station is 2 miles away. London trains depart/arrive from Kings Cross. Journey time approximately 2 hours 30 minutes. Regular services available.

BY BUS
A matchday shuttle bus service operated by First Leeds Buses, numbered R2, departs from Sovereign Street, adjacent to Leeds station, to the stadium. The service departs 90 minutes before kick-off and runs at frequent intervals. At the end of the match, a frequent service will operate back to Leeds city centre. Prices are £2.50 return for adults and £1.25 return for children.

Bus numbers 51 / 52 / 55 also travel from Leeds City Centre along Elland Road and stop outside of the stadium. Along Elland Road, please note that bus stops outside the ground are suspended one hour before and one hour after a home match. 

BY AIR
Leeds Bradford Airport is 12 miles away

WHERE TO PARK
There are a number of Leeds City Council controlled car parks situated around the stadium. The current charges for parking are; cars £6, mini coaches £12, coaches £20. Street parking is restricted due to resident permits. Disabled parking is available for use by Blue Badge Holders. The car parks are managed by the Parks & Countryside service of Leeds City Council, and can be contacted by telephone on 0113 395 7400, or via email parks@leeds.gov.uk

THE STADIUM
All entrances and turnstile numbers are clearly marked. Stewards are present around the stadium to assist or direct you if required. Turnstiles open approximately 60 minutes before kick-off. There are TV screens on the concourses and a big screen inside the stadium which broadcasts Leeds United Television (LUTV) and will feature any live football being shown on that day. Around Elland Road there are a limited number of facilities available for the public to use. These include a newsagent and a cash dispenser.

TICKETS
Visit www.leedsunited.com to buy tickets online. We encourage all fans to purchase their tickets in advance of matchday as ticket availability may be limited on the day of the game.

Please note, ticket prices increase by £5 on match day (with the exception of junior tickets). Members match discounts cannot be redeemed on the day of the game.

Our Ticket Office counters, located at the West Stand, are open on a matchday for fans wishing to purchase tickets*. An enquiry window is located at the West Stand Ticket Counters for any ticketing queries.

*Tickets can be purchased by cash, cheque and all major credit/debit cards with the exception of AMEX.

If you have pre-booked your tickets, these will be available for collection from the Ticket Office counters situated in the North East Corner of the stadium. When collecting your tickets, you need to bring along the credit/debit card used to purchase the tickets and, if purchased online, a printed copy of your email confirmation as proof of purchase. If you forget to bring your match tickets/Seasoncards with you on the day of the game, go to the West Stand Ticket Office. Fans who forget their ticket will incur a non refundable administration charge of £5 per replacement ticket. A replacement ticket will only be issued after your ticket has been checked to ensure that the original ticket has not been used.

AWAY FANS
Leeds United Services sell tickets to home supporters only. Away Supporters need to contact their club to purchase tickets.

To collect away tickets please go to the away ticket office located next to the away turnstiles 

MATCHDAY OPENING HOURS
West Stand Ticket Office Counters
All games 9.00am - half an hour into kick-off.
Saturday games only - Ticket Counters open for 30 minutes at the final whistle.

Telephone Sales 0871 334 1992
3pm KO 9.00am - 12noon
12noon KO 9.00am - 10.00am
7.45pm KO 9.00am - 5.15pm

Please note 0871 calls cost 9p per minute plus network extras

North East Ticket Collection Point
3.00pm KO 9.00am - KO
12noon KO 9.00am - KO
7.45pm KO 3.00pm - KO

There is also a ticket counter located within the Superstore on non-matchdays only. This is open between the hours of 9am-5.30pm for enquiries and purchases. The day prior to a home game West Stand Ticket Office counters are open for all sales enquires.

ACCESS SYSTEM
An automated turnstile system is in place at Elland Road. For security and safety reasons, all match tickets are barcoded. In order to gain entry, push the turnstile to check it is locked from the previous supporter. Match ticket holders need to insert the barcode portion of the ticket into the reader, when the green light illuminates, please push against the turnstile to access Elland Road.

DEDICATED AREAS FOR FAMILIES
Dedicated areas of the ground for families Leeds United welcomes families and has designated FamilyZone area in the East Stand Lower.

DISABLED FACILITIES
Elland Road has a number of wheelchair spaces and seats available for disabled supporters. Headsets for visually impaired supporters are available to pre book. To utilise a headset, a £20 deposit is required. For further information on our disabled facilities and ticket policies, please contact our Disability Liaison Officer on 0113 367 6178 urnstiles . A lounge, situated in the North West Corner of the stadium is also available for use by disabled supporters and their personal assistants.

SMOKING ZONES
The club operates a strict no-smoking policy within the concourse and seated areas of the stadium. Smoking Zones have been created within the North, North East, East, South East, and South Lower stands of the stadium, which are clearly signposted. Smoking is only permitted in the designated Smoking Zones after kick-off. Electronic cigarettes and smoking implements are not permitted within the stadium.

ELLAND ROAD SUPERSTORE
The Elland Road Superstore is situated on the corner of Elland Road and Lowfields Road, adjacent to the Billy Bremner statue, at the South East Corner of the stadium.

The store is open Monday to Saturday 9am - 5.30pm and Sundays 10am - 4pm. On matchdays the store closes at kick-off and is open for one hour after the final whistle.

MATCHDAY PROGRAMMES
The club’s official 100-page matchday magazine is priced at £3 and is on sale both inside and outside the stadium. Sellers are situated at all main entry and exit points outside of the stadium.

Programmes are also available from the Elland Road Superstore, concourse kiosks inside the ground, and sellers cover the perimeter of the pitch during the half-time break.

GROUND REGULATIONS
Entry to Elland Road is expressly subject to acceptance by the supporters of the Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, The Premier League and The Football League in respect of the relevant competition. Entry to the Ground shall constitute acceptance of the Ground Regulations. The Ground Regulations are clearly displayed at all entry points into the ground and on concourse areas.

FOOD AND DRINK
The Centenary Pavilion is located opposite the East Stand on Lowfields Road and is a matchday facility provided for all Leeds United Members and Season Ticket Holders and guests subject to capacity.

Bar and food are available to purchase within the Pavilion. Giant screens show LUTV in the build up to the game. 

The admission fee for Season Ticket Holders and Members is £3.80 and £5 for non members accompanying Season Ticket Holders or Members. In return for your admission fee, you receive a voucher which can be redeemed against food or drink in the Pavilion (up to the value of £3.80). All Season Ticket Holders and Members must present a valid membership card upon entry.

Junior Members need to show their Membership cards and will only be admitted if they are accompanied by an Adult Member. Junior Members are not subject to the entrance fee. The Centenary Pavilion has disabled access and toilets.

Opening Times
Saturday games – 3 hours prior to kick-off and re opens for one hour after the final whistle (unless announcement made)
Evening Games – 3 hours before kick-off, closed post match.

Billy’s Sports Bar
Billy’s Sports Bar is situated on the South Stand side of the stadium, facing Elland Road, and is a popular bar pre and post match for over 18 fans only.

Billy’s Sports Bar is open to all fans until kick-off and after the final whistle until late. Access is strictly over 18s only.

Temporary Membership Bar Passes
Temporary Membership Bar Passes are available from the Ticket Office Counters (West or North East) on the day of the match. Temporary membership passes are only issued to Members who have either recently joined and have not yet received their Membership card or Season Ticket Holders who have inadvertently left their Seasoncard at home.

INSIDE THE STADIUM
A variety of refreshments, including hot and cold food and beverages, are available from the concourses within each stand inside the stadium. You can pay for refreshments on the concourses by cash or credit/debit card, including contactless.

IN-STADIA BETTING

Courtesy of leading bookmakers Coral, betting facilities are available within the stadium concourses and hospitality areas. Matchday odds are available.

MATCHDAY STADIUM TOURS
Matchday - Stadium Tours

The above tours are available at the following times:
• Mid week fixtures (on the day of the match) – 2:00pm
• Saturday fixture with a 3:00pm kick off – 10:00am

Tours depart from Billy’s Sports Bar on Elland Road and last approximately two hours. Tour places are limited and must be pre-booked either online at www.leedsunited.com or via Ticket Services on 0871 334 1992. Stadium matchday tour tickets are £15.00 for adults and £10.00 for concessions with discount available to Club Members and Season Ticket Holders. All stadium tours are subject to availability.

STAYING OVER?
The club has an Official Global Hotel Partnership agreement with international hotel chain InterContinental Hotels Group (IHG). Leeds United fans can benefit from the new partnership with a bespoke new club micro-site that has been launched at www.ihg.com/leedsunited providing access to the unique IHG Sportal. Season Ticket Holders and Members will benefit from an exclusive range of promotional offers including discounts of up to 35% off weekend rates, 2 for 1 room night offers and 10% off all midweek stays. IHG has three properties in Leeds City Centre which we would recommend - Crowne Plaza, Holiday Inn and Holiday Inn Express.

CONTACT THE CLUB
There are a number of ways in which you can contact the Club:

Telephone 0871 334 1992 (Ticket Sales)
0871 334 1919 (Main Reception)
0871 334 2019 (Official Club Merchandise)

Please note 0871 calls cost 9p per minute plus network extras

Web
www.leedsunited.com

Email
tickets@leedsunited.com (enquiries)

Post
Leeds United Football Club Limited, Elland Road, Leeds, LS11 0ES

MATCHDAY INCIDENT REPORTING NUMBER
07887 514789

If you have any complaints or comments they can be directed to our Supporters Liaison Officer, at the above address or by emailing slocomplaints@leedsunited.com or sloquestions@leedsunited.com

We hope that you enjoy your visit to Leeds United and Elland Road Stadium.

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